Privacy Policy

Last updated: 2026-06-30

1. Data We Collect

We collect information you provide when creating an account (name, email address, billing information) and data generated by your use of our services (server logs, usage metrics, support requests).

2. How We Use Your Data

We use your data to:

  • Provision and manage your services
  • Process payments and send invoices
  • Send service-critical notifications (downtime alerts, billing reminders)
  • Respond to support requests
  • Improve the reliability and performance of our infrastructure

We do not sell your data to third parties.

3. Data Storage

Your data is stored in the European Union. We use industry-standard encryption for data in transit (TLS 1.2+) and at rest.

4. Third Parties

We share data with the following categories of processors:

  • Payment processors (to handle billing)
  • Infrastructure providers (to run our platform)
  • Email providers (to send transactional emails)

All processors are contractually bound to handle your data in compliance with applicable law.

5. Cookies

We use session cookies required for authentication and preference cookies to remember your locale. We do not use advertising or tracking cookies.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us through the dashboard. We will respond within 30 days.

7. Data Retention

We retain account data for the duration of your subscription plus 90 days after termination. Billing records are retained for 7 years as required by law.

8. Changes

We may update this policy. We will notify you by email of significant changes at least 14 days before they take effect.

9. Contact

For privacy questions, contact us through the dashboard support channel.